Help Center
How can we help?
Find answers, contact our team, or manage your account. We typically reply within one business day.
Find a tutor
Browse by subject, level, area and budget. Contact directly on WhatsApp.
Search tutors →Become a tutor
Apply, get ID-verified, and start receiving lesson requests.
Apply now →Manage your profile
Edit details, update Ghana Card, request profile changes, or delete your account.
Find my profile →Find your profile
Find Your Profile
Registered as a tutor but lost your profile link? Enter your registered phone number to find it.
Delete your account
You can permanently delete your LessonPro tutor account at any time:
- Open your tutor profile and tap Manage Profile.
- Verify your registered phone number with the code we text you.
- Scroll to the Danger Zone and tap Delete my account.
- Type
DELETEto confirm.
Deletion is permanent. Your profile, identity documents, references, reviews, and contact information are removed and cannot be recovered. If you cannot sign in, email support@fixam.pro and we will delete your account within 7 days.
Frequently asked
How do I delete my tutor account? ▾
Open your profile page on LessonPro and go to Manage Profile. Verify your registered phone number, then scroll to the Danger Zone and type
DELETE to confirm. Once confirmed, your profile, identity documents, references, reviews and contact details are permanently removed and cannot be recovered. If you cannot sign in, email support@fixam.pro from your registered email and we will delete your account within 7 days.How do I become a verified tutor? ▾
Apply through the Become a Tutor page. Submit your Ghana Card, a verification selfie, your qualifications and references. Our team reviews applications within 24-48 hours.
How do I edit my profile or update my ID documents? ▾
Open your profile, tap Manage Profile, verify your phone, then use the Edit Profile tab or Update ID Documents section. Changes are reviewed by our team before going live.
How do I report a tutor? ▾
Open the tutor's profile on getlessonpro.com and tap Report this tutor. We review every report within 24 hours.
Is LessonPro free to use? ▾
Yes. Browsing and contacting tutors is completely free for students. Joining as a tutor is also free.
Why was my account suspended or rejected? ▾
We suspend or reject accounts that fail identity checks, receive repeated reports, or violate our Terms of Service. If you believe this is a mistake, email support@fixam.pro with your full name and registered phone number.