For tutors

Lost Your Phone? Sign Out Everywhere

Log out of the LessonPro app, sign out of every device at once, and find your profile again with your phone number if you lost the link.

Your LessonPro account holds your invoices, your clients and your mobile money number. If a phone with the app on it is lost, stolen or sold, sign out everywhere so nobody else can use your account.

In the LessonPro app, both sign-out options are under Security, at the bottom of your dashboard and in More.

Log out

Use Log out when you hand your phone to someone, or before you sell it.

  1. Tap Log out.
  2. The app asks: "Log out of LessonPro on this phone?" Tap Log out.

This signs you out on this phone only. Notifications stop on this phone too. You need a new SMS code to sign in again.

Sign out everywhere

Use Sign out everywhere if you lost a phone, changed phones, or think someone else has signed in as you.

  1. Tap Sign out everywhere.
  2. The app asks: "Sign out on every phone and the website? You will need a new code to sign in again." Tap Sign out everywhere.

Every phone and every browser signed in as you is signed out at once, including the one you are holding. Sign in again with a new code. How to sign in with an SMS code.

Lost the phone and the SIM? You need your number back first, because the sign-in code goes to it. Ask your network for a replacement SIM with the same number. Then sign in on any phone, or on getlessonpro.com/login, and tap Sign out everywhere. Until then, message us on WhatsApp or email hello@getlessonpro.com from another phone, with your LessonPro code if you have it.

Find your profile with your phone number

Lost the link to your profile, or forgot whether you signed up at all?

  1. Go to Support.
  2. Under Find Your Profile, type the phone number you registered with.
  3. Tap Find Profile.

You see your name, area and profile status, with View Profile to open your public page and Manage to sign in to your dashboard.

Leaving LessonPro for good? You can delete your account from More in the app, or follow the steps on the delete your account page. It is permanent and removes your profile, documents, reviews, invoices and receipts.